When I recieve a cancellation, I would like to keep the amount but resell the room the same night to optimize my revenue. Today if I cancel the reservation, the revenue will be retrieved from the revenue stated in reports etc… How do you deal with this?
Hello @Cpidoux,
thank you for the question!
I am tagging some revenue experts, that could help!
@wahiba @Jasmin_H @Milou @Kayleigh @Revenue_Anne_Copenhagen @Camilla.Evelyn
Thank you!
Thank you @marketa.oupicka ! I look forward to receiving some advice![]()
Hi! I am a little bit confused about the question. You want to take a payment for the cancelled room night right and then re-open the room for sale?
Dear @Kayleigh yes exactly! But If I cancel the first room night it is deducted from the revenue of this night. How can I avoid it?
Thank you