Front desk teams, this one's for you!

Hey Mews Community!

We’re rethinking the very first page you see when you open Mews, and we’d love your help to get it right. :glowing_star:

Does this sound familiar?
You start your shift and jump between the dashboard, reports, the timeline and the search bar, just to work out what needs your attention today. You search for something, open it, go back, and search again… when all you wanted was to get on with your work.

You’re not alone! Front desk teams have told us they often spend more time finding things in Mews than doing them. And a lot of the important stuff ends up on paper, in spreadsheets or in chat groups instead.

So, we’re exploring…
A homepage page that puts what matters right in front of you: what needs doing today and the quickest way to do it, without clicking around. Over time, this page will be tailored to the different roles in a hotel team, and we’re starting with the front office.

Our Journey Begins with You!
We’re at the very beginning, and before we design anything, we want to understand how your day really works. If you work at the front desk as a Front Office Agent or Front Office Manager, we’d love to hear from you:

  • How do you start your shift, and what do you check first?
  • What takes up most of your time?
  • What do you wish you could see the moment you open Mews?

Book a call with us here. No preparation needed, just a conversation about your day, we’d love to hear what you have to say.

- Your voice, your Mews: what you tell us directly shapes what we build.

— Thank you, The Mews Team