Hello everyone,
we have six rooms with connecting doors, i.e. six rooms individually or three family rooms with open doors.
Does anyone have such a setup and can help me?
My questions are:
Thanks, with best regards
Hi Jasmin,
To me it sounds like you need to use parent and child rooms in MEWS to resolve this - this article explains: How to set up a parent room? - this would allow for a room to be booked on its own, or both rooms as a whole :)
@ruben.hankel how do you do this? @nstockman
Hi Jasmin,
That’s possible, see How to set up a parent room?
Pricing is determined per roomtype. So if 2 double rooms are a family room together, you can price them separately - any way you like.
Regards, Sanne
Hi Jasmin,
this setup is quit easy to do, via so called “parent” rooms..
one of my properties uses it for apartments in buildings. (ex guests can book individual apartments or 1 house that holds 4 apartments)
you create separate roomcategories for the individual rooms and “family rooms” + 3 new spaces “Family room A, B, C)
in the individual space setup under “parent room” you can set the family room space.
ex. room 1 and room 2, with parent room A, room 3+4 woth parent B, etc..
this setup allows you to sell 6 individual rooms or 3 familyrooms. as soon a 1 individual room is booked from that parentroom combination, this familyroom becomes unavailable. (and other way around. if 1 family room is booked, only 4 individual rooms remain available.)
as the family room would be a separate catagory, pricing can be set individual from the other categories. or you use room catagory as baseprice + surcharge.
hope this helps you
Best regards from sunny Vienna
Martijn
I was wondering how you have set up those parent-child-rooms with channel managers?
Do you have the parent room and child rooms as separate inventory?
kind regards,
JP.
Hi JP,
I have not setup the parent rooms with channelmanager, only the child rooms.
as the parentrooms are part of a separate category they show separate inventory. (parent rooms can also be mapped)
in the availability & occupancy report the both parent and child will show inventory
hope my text is somewhat understandable 
Best
Martijn
So, do I understand that correctly? When a child room becomes occupied, parent inventory is also blocked, but not the other child rooms of the same parent?
On the other hand hand, if only a parent is booked (if mapped separately to channel managers) the child rooms are also blocked?
thanks, and kind regards,
JP.
Hi JP,
yes, as your Mews category inventory is reduced/closed per category the next inventory update to the CM reflects that, as in the example you listed
best
Martijn
j.spiess wrote:
I was wondering how you have set up those parent-child-rooms with channel managers?
Do you have the parent room and child rooms as separate inventory?kind regards,
JP.
Hey,
It is possible. Create a new category for the parent room, and map that category to your channel manager.
We have 6 rooms with an opening between each to rooms and we sell them both as seperate rooms or family rooms.
We have increased the number of available rooms with 3 rooms and we have created 3 family rooms, which got a sepreate names than the normal rooms and are connected to all channels via MEWS booking engine.
Those rooms are sold as both seprate rooms and as a family room. Whatever is sold first. the downside of this is those rooms are counted twice in your availble rooms and if a room is sold as a famly room, MEWS will deduct 2 rooms form your standard rooms and add 1 room for the Family room.
By us, the family room is calcultaed as 110% above the the price of the standard room. This can be done via the rate management in MEWS.
A small correction - you create 3 extra room as family room and this will increase your avialble room in MEWS. Once you have created this new room categroy, you assign the rooms which are connected to each family room
Although most questions have already been answered, I wanted to share one “good to know” point:
Mews does not take into account whether a room is designated as a “child room” when assigning rooms.
For example, we have 20 basic rooms, of which 8 are connecting rooms. Mews assigns these rooms based on the settings in the stay service. Ideally, we would like these connecting rooms to have the lowest priority, ensuring they remain available whenever possible.
In an ideal scenario, the system would first assign the 12 non-connecting basic rooms before considering the 8 connecting rooms.
Hi all,
thank you very much for your feedback. I had a look at the setting today.
I think it is a problem that we do not use corresponding double rooms with connecting door exclusively as family rooms. I have not created an extra category for the corresponding rooms because it would then also affect all mappings (Revenue tool, Channelmanager)
Can you at least change the view in the timeline? Since individual reservations are now displayed on top of each other.
How can I select the connected rooms when entering a reservation?