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Good morning,

We've noticed a recurring issue with rounding differences of €0.01 when processing VCC payments via Expedia. This happens consistently between MEWS and Expedia, regardless of whether the connection is direct or through a channel manager.

According to MEWS, this is expected behavior and not related to the integration method.

We were wondering:
👉 How do you handle these discrepancies?
👉 Do you have any best practices or recommendations on how to manage or reconcile them?

Thanks in advance for your insights! 🙏
Looking forward to hearing from you.

Hi ​@Johannes Rott ,

 

we do not have this issues with the expedia vccs.

 

 

Best

Linus 

 

 

is Expedia directly connected or through a channel manager?

Expedia is connected via CRM (Siteminder)

ok, we might do the same...

Hi Johannes,

We used to have the same problem. We solved it by adding two more decimals, so the rounding is more precise:

Unfortunately, I do not remember where we were able to change the setting - maybe someone else can jump in here?

Sunny greetings from Dresden, Lisa

​@Lisa thats worth a try, … i will get in touch with support to ask where to set it up...

Hello,

As ​@Lisa ​ says, a more precise rounding should help you.
You can find the tax precision setting under Menu → Property → Finance → Accounting configuration.
We have ours set to “2” and have no issues.

​@Lisa i will look for another solution as we decided not to go for 4 digits as it looks a bit weird on the invoice.

Hi Johanes,

This is Yann from Mews support. Thank you for sharing your query in Mews Community! 😊

As Lisa and Robin mentioned (thanks for that!), the workaround in this case would be to add two more decimals, so the rounding is more precise. I’m sorry I can’t be more helpful here.

Have a great day!
Yann

Hi Johanes,

This is Yann from Mews support. Thank you for sharing your query in Mews Community! 😊

As Lisa and Robin mentioned (thanks for that!), the workaround in this case would be to add two more decimals, so the rounding is more precise. I’m sorry I can’t be more helpful here.

Have a great day!
Yann

Hi Yann, thank you but this might be a bit weird on the invoice. i will think about this … :-)

Hi Johanes,

This is Yann from Mews support. Thank you for sharing your query in Mews Community! 😊

As Lisa and Robin mentioned (thanks for that!), the workaround in this case would be to add two more decimals, so the rounding is more precise. I’m sorry I can’t be more helpful here.

Have a great day!
Yann

Hi Yann, thank you but this might be a bit weird on the invoice. i will think about this … :-)

​@Johannes Rott  What precision are you currently using? I agree that having four decimals isn't ideal, so we've set ours to 2 and haven't experienced any issues.

​@Robin Gustavsson we do have set two as well but still struggeling. 

​@Robin Gustavsson we do have set two as well but still struggeling. 

Okay… I don’t recall us doing anything else.
Perhaps your market manager at Expedia can advise you if there are any rounding settings they can adjust from their end.

​@Robin Gustavsson yes thought so to, wating on their response. but it might will not solve the problem. i will keep you folks updated :-D 

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