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Expedia rounding differences

  • June 12, 2025
  • 19 replies
  • 297 views

Johannes Rott
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Good morning,

We've noticed a recurring issue with rounding differences of €0.01 when processing VCC payments via Expedia. This happens consistently between MEWS and Expedia, regardless of whether the connection is direct or through a channel manager.

According to MEWS, this is expected behavior and not related to the integration method.

We were wondering:
👉 How do you handle these discrepancies?
👉 Do you have any best practices or recommendations on how to manage or reconcile them?

Thanks in advance for your insights! 🙏
Looking forward to hearing from you.

Best answer by Lisa

Hi Johannes,

We used to have the same problem. We solved it by adding two more decimals, so the rounding is more precise:

Unfortunately, I do not remember where we were able to change the setting - maybe someone else can jump in here?

Sunny greetings from Dresden, Lisa

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19 Replies

Linus.Bihn
Community Catalyst
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  • Community Catalyst
  • June 12, 2025

Hi ​@Johannes Rott ,

 

we do not have this issues with the expedia vccs.

 

 

Best

Linus 

 

 


Johannes Rott
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  • Author
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  • June 12, 2025

is Expedia directly connected or through a channel manager?


Linus.Bihn
Community Catalyst
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  • Community Catalyst
  • June 12, 2025

Expedia is connected via CRM (Siteminder)


Johannes Rott
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  • Author
  • Trailblazer
  • June 12, 2025

ok, we might do the same...


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  • Navigator
  • Answer
  • June 12, 2025

Hi Johannes,

We used to have the same problem. We solved it by adding two more decimals, so the rounding is more precise:

Unfortunately, I do not remember where we were able to change the setting - maybe someone else can jump in here?

Sunny greetings from Dresden, Lisa


Johannes Rott
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  • June 12, 2025

@Lisa thats worth a try, … i will get in touch with support to ask where to set it up...


Robin Gustavsson
Mentor
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Hello,

As ​@Lisa ​ says, a more precise rounding should help you.
You can find the tax precision setting under Menu → Property → Finance → Accounting configuration.
We have ours set to “2” and have no issues.


Johannes Rott
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  • June 12, 2025

@Lisa i will look for another solution as we decided not to go for 4 digits as it looks a bit weird on the invoice.


yann.isakovic
Community Ambassador
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  • Community Ambassador
  • June 16, 2025

Hi Johanes,

This is Yann from Mews support. Thank you for sharing your query in Mews Community! 😊

As Lisa and Robin mentioned (thanks for that!), the workaround in this case would be to add two more decimals, so the rounding is more precise. I’m sorry I can’t be more helpful here.

Have a great day!
Yann


Johannes Rott
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  • June 16, 2025

Hi Johanes,

This is Yann from Mews support. Thank you for sharing your query in Mews Community! 😊

As Lisa and Robin mentioned (thanks for that!), the workaround in this case would be to add two more decimals, so the rounding is more precise. I’m sorry I can’t be more helpful here.

Have a great day!
Yann

Hi Yann, thank you but this might be a bit weird on the invoice. i will think about this … :-)


Robin Gustavsson
Mentor
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Hi Johanes,

This is Yann from Mews support. Thank you for sharing your query in Mews Community! 😊

As Lisa and Robin mentioned (thanks for that!), the workaround in this case would be to add two more decimals, so the rounding is more precise. I’m sorry I can’t be more helpful here.

Have a great day!
Yann

Hi Yann, thank you but this might be a bit weird on the invoice. i will think about this … :-)

@Johannes Rott  What precision are you currently using? I agree that having four decimals isn't ideal, so we've set ours to 2 and haven't experienced any issues.


Johannes Rott
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  • June 16, 2025

@Robin Gustavsson we do have set two as well but still struggeling. 


Robin Gustavsson
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@Robin Gustavsson we do have set two as well but still struggeling. 

Okay… I don’t recall us doing anything else.
Perhaps your market manager at Expedia can advise you if there are any rounding settings they can adjust from their end.


Johannes Rott
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  • June 17, 2025

@Robin Gustavsson yes thought so to, wating on their response. but it might will not solve the problem. i will keep you folks updated :-D 


leguggi
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  • Navigator
  • November 19, 2025

Hallo Johannes
Darf ich ne Frage zu dem Thema stellen?
Das Rounding ist ein Problem, was wir auch haben, jeweils mit 0.01 Differenz.
Bei uns funktioniert aber die VCC Belastung nicht. Expedia kommt via Channel Manager Brutto rein. Wir ziehen die Kommission via Artikel ab. Aber es belastet jeweils den ganzen Betrag.
Klappt bei Euch diese VCC Belastung?

LG


Johannes Rott
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  • November 20, 2025

Hallo Johannes
Darf ich ne Frage zu dem Thema stellen?
Das Rounding ist ein Problem, was wir auch haben, jeweils mit 0.01 Differenz.
Bei uns funktioniert aber die VCC Belastung nicht. Expedia kommt via Channel Manager Brutto rein. Wir ziehen die Kommission via Artikel ab. Aber es belastet jeweils den ganzen Betrag.
Klappt bei Euch diese VCC Belastung?

LG

@leguggi vielen Dank für die Rückmeldung. Wir haben Expedia direkt angeschlossen. Hier funktioniert die VCC ohne Probleme, da die Preise netto rein kommen, dies war auch vorher mit dem Channel Manager schon netto. Wen habt ihr als Channel Manager? Könnt ihr das eventuell ändern?


leguggi
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  • Navigator
  • November 20, 2025

Hallo Johannes
Darf ich ne Frage zu dem Thema stellen?
Das Rounding ist ein Problem, was wir auch haben, jeweils mit 0.01 Differenz.
Bei uns funktioniert aber die VCC Belastung nicht. Expedia kommt via Channel Manager Brutto rein. Wir ziehen die Kommission via Artikel ab. Aber es belastet jeweils den ganzen Betrag.
Klappt bei Euch diese VCC Belastung?

LG

@leguggi vielen Dank für die Rückmeldung. Wir haben Expedia direkt angeschlossen. Hier funktioniert die VCC ohne Probleme, da die Preise netto rein kommen, dies war auch vorher mit dem Channel Manager schon netto. Wen habt ihr als Channel Manager? Könnt ihr das eventuell ändern?

Wir haben Roomcloud.
Das hatte beim vorherigen PMS wunderbar gepasst.
Aber die schicken das weiter was von Expedia kommt. Expedia schickt brutto an den CM also kommt auch brutto weiter.
Die Direktanbindung kannst du empfehlen?
Danke und Gruss


Johannes Rott
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  • November 20, 2025

Ja die DIrektanbindung funktioniert wunderbar :-) 

Das aufsetzen einmal ist ein wenig mühsam, aber das macht man ja nur einmal, wichtig ist zu kllären ob ihr bei Expedia mit per day oder per stay pricing arbeitet. Ersteres ist das richtige.

ok dann ist das vllt eine Expedia EInstellung, wir haben mit Siteminder gearbeitet und auch dort schon die Netto Raten direkt von Expedia erhalten.


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  • Problem-Solver
  • November 23, 2025

Good Morning,

I had the same issue with expedia i use the connexion between Mews and my channel manager D-EDGE and in this one i receive expedia bookings, i solved it by the rounding price, i change to put a format of price of 123.10 € so you will normally don’t have the difference between expedia and mews