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I am desperately looking for suggestions on what to do with our lodging tax on Expedia Collect bookings. With our previous system I was able to make them tax exempt in our PMS and it didn’t impact the channel manager rates and tax. This system does not appear to have that option. 

We have currently been processing payment of taxes with an “external payment” and then I am manually adjusting that. Which creates inaccurate reporting, and a decent amount of extra work. Both of which I thought would be remedied when I switched to Mews. 

Hi, is this the scenario where Expedia pay the taxes? We are actually Beta testing a change to solve this issue. Would you be interested in joining the Beta testing?

Yes this is that scenario and I would be happy to join the beta testing.

Hey Laura, could we also be added to this beta testing?

Hello Everyone!

 

We have ran into this issue as well. How we managed was by creating a “OTA NO TAX” rate code that was then routed to expedia via the MEWS integration. Before the integration, the no tax rate code was mapped to our channel manager. I hope this was helpful while the Beta testing is in progress.

I should have clarified that our feature only works when using the Expedia Direct Integration. If you are integrating using other channel managers you would have the use the workaround suggested by @misseen84

Ooo.. then sign us up for the beta as we are utilizing the integration! Thank you, Laura!

Hello Everyone!

 

We have ran into this issue as well. How we managed was by creating a “OTA NO TAX” rate code that was then routed to expedia via the MEWS integration. Before the integration, the no tax rate code was mapped to our channel manager. I hope this was helpful while the Beta testing is in progress.

Hello,
Given our connection being through a CRS, we currently apply the same model using a net rate for Expedia packages.

Hotel Port-Royal : We had the same issue, but Claudine Viau from Mews found the solution, and now everything adjusts perfectly.
Ask for a follow-up with her so she can explain what she did for us :)

Agnes

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