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(CLOSED) 📯 New Beta! Customize your Mews emails in a user-friendly way!

  • May 13, 2025
  • 176 replies
  • 2975 views

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176 Replies

Forum|alt.badge.img+2
  • Navigator
  • May 16, 2025

Amrâth Hôtels would also like to participate, although you mention only English Mews interface, I believe ours is in Dutch. But please add us the moment you can. 

 

We do have a few questions, so please reach out first, so we can decide which property!

Kind regards, Kirsten


  • Navigator
  • May 16, 2025

Wir möchten mit dem Aparthotel Stralsund und dem Hotel am Markt in Altentreptow an diesem Beta-Programm teilnehmen!


ettore.zotarelli
Mews Employee
Forum|alt.badge.img+1

Amrâth Hôtels would also like to participate, although you mention only English Mews interface, I believe ours is in Dutch. But please add us the moment you can. 

 

We do have a few questions, so please reach out first, so we can decide which property!

Kind regards, Kirsten

Hi ​@Kirsten ! I posted a video just a couple of posts above yours that shows an example of a German property and how the translations are not as convenient yet (for the user editing it), but they are working for guests. Please have a look if that answers your questions, otherwise feel free to post your questions here and I'll do by best to address them.

Thanks!


Forum|alt.badge.img+2
  • Navigator
  • May 16, 2025

Amrâth Hôtels would also like to participate, although you mention only English Mews interface, I believe ours is in Dutch. But please add us the moment you can. 

 

We do have a few questions, so please reach out first, so we can decide which property!

Kind regards, Kirsten

Hi ​@Kirsten ! I posted a video just a couple of posts above yours that shows an example of a German property and how the translations are not as convenient yet (for the user editing it), but they are working for guests. Please have a look if that answers your questions, otherwise feel free to post your questions here and I'll do by best to address them.

Thanks!

Thank you Ettore! I will check with my colleague and get back to you!


ettore.zotarelli
Mews Employee
Forum|alt.badge.img+1

Wir möchten mit dem Aparthotel Stralsund und dem Hotel am Markt in Altentreptow an diesem Beta-Programm teilnehmen!

You're in! I had to google translate this but I assumes both would be in Production 😉


  • Navigator
  • May 16, 2025

Wie kann ich dieses Produkt in Mews finden?


ettore.zotarelli
Mews Employee
Forum|alt.badge.img+1

How can I find this product in Mews?

It's under the "Mail templates" settings page, as part of the Guest Experience. I recommend reading the help article posted on the first message as a reference as this is quite a big feature. Cheers!


  • Navigator
  • May 16, 2025

Wie am Screenshot zu erkennen, ist diese Funktion im Aparthotel Stralsund nicht vorhanden

 


ettore.zotarelli
Mews Employee
Forum|alt.badge.img+1

Hi ​@Sebastian_MV ! Please watch this video as it explains how to access the feature. Have a great friday!


RoterOchse
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  • Problem-Solver
  • May 16, 2025

Oh, prima! Da möchten wir auch dabei sein, sobald es in deutsch verfügbar ist! AKZENT Hotel Roter Ochse (production)


Forum|alt.badge.img+1
  • Navigator
  • May 19, 2025

Hello!

Thank you, it looks great and easy to use.

 

Is there a possibility to copy my templates from one service to another, without having to redo them just to change a few information ?

 

Thanks,

Julie

hi Julie, that’s a very good question. Unfortunately, there is no easy way to do it: to support all these new features that the editor provides, including rows and grouping elements that you can replicate and move around, The underlined code behind each email template is a lot richer than the old HTML ones.

What you can do is to save your old coded template, add an HTML block on the new editor and see how it looks. However, I must say that when we tried this internally with a few email examples, the results were mixed.

if you would like to give it a try, I recommend picking an email template that would be easy for you to re-create from scratch, just in case the old html does not work as expected.

 

let me know how it goes! Happy editing!

 

Hello, 


What I meant is copying my new template (made in the new editor) to another service. 

 

Thank you !


Robin Gustavsson
Mentor
Forum|alt.badge.img+5

Will the email templates be availible in MMP?
That would be amazing!


Forum|alt.badge.img
  • Navigator
  • May 19, 2025

Étire, yes plse. demo for Tremblant Elysium. Super idea !


ettore.zotarelli
Mews Employee
Forum|alt.badge.img+1

Étire, yes plse. demo for Tremblant Elysium. Super idea !

It's on! Welcome!


ettore.zotarelli
Mews Employee
Forum|alt.badge.img+1

Will the email templates be availible in MMP?
That would be amazing!

The plan is to have all emails that are editable in Mews in this new interface, but we do not have a timeline for the MMP ones yet. hopefully soon!


  • Navigator
  • May 19, 2025

Yes, please activate it for Reisafjord Hotel and Lyngen North :)
Looks great!


Great news, Paleis Hotel in production would like to be added. Thanks!


soraya.coreana
Mews Employee

Hey ​@JulieLVQ I’m a Product Designer that’s been working on the new email editor 😀

I saw your question about copying new templates (made in the new editor) to another service. I’d like to learn more about this and why would you’d like to do that? What kind of other service would you copy your email template to? Could you share a scenario? Thanks!


Robin Gustavsson
Mentor
Forum|alt.badge.img+5

Hey ​@JulieLVQ I’m a Product Designer that’s been working on the new email editor 😀

I saw your question about copying new templates (made in the new editor) to another service. I’d like to learn more about this and why would you’d like to do that? What kind of other service would you copy your email template to? Could you share a scenario? Thanks!

For us, some of our properties offer both day and night services.
Certain templates may be applicable to both types of services.


  • Navigator
  • May 20, 2025

We’re interested in Jouvence, Qc, Canada, propterty in production. Thank you!

 


  • Navigator
  • May 20, 2025

Please add le Centre de villégiature Jouvence, in Québec, Canada! Thank you!


ettore.zotarelli
Mews Employee
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@olaberg ​@Monique Krause-de Koning ​@Hveilleux enabled! enjoy!


DirkVanGompel
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@ettore.zotarelli 
Can you please add Faubourg21 (18598) also

thanks

Dirk


  • Navigator
  • May 20, 2025

@ettore.zotarelli Thank you very much! 


Johannes Rott
Trailblazer
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@ettore.zotarelli 

for now this is great! only issue we have is that some translations into german are not shown.

do we need to translate them manually?