Beta: Automatic Sending of Bills

​@laura.asplin we LOVE it! makes live a lot easier…

can you get those numbers for our properties?

Hello! 

Can you please add Smarthotel Bodø? 

Hey Mews Community! 👋

I am excited to announce we are looking for properties to join our Beta programme for our new Automatic Sending of Bills feature. If you're tired of manually tracking down and emailing bills to guests after checkout, this one's for you!

The Problem We're Solving 

Many of you have already set up Billing Automation to close bills automatically at checkout — which is great! But there's one step that still requires manual effort: actually sending that bill to the guest.

Right now, if a guest needs a copy of their bill, someone on your team has to send it manually. With around 15,000–20,000 bills being sent in Mews every day, that's a lot of time that could be saved.

What the Feature Does

The Automatic Sending of Bills feature closes the loop on end-to-end billing automation. Here's how it works:

• A new toggle in Accounting Configuration > Bill Management lets you enable automatic bill sending.
• When enabled, any bill that Mews closes automatically at check out will also be emailed to the Bill Owner — no manual action needed.
• When disabled, you'll still see a new "Email balanced bills" option in the checkout flow, giving your team the choice on a case-by-case basis.

The email uses your existing Bill Sent template, so no extra setup is required. Full details, including a screenshot and video can be seen here.

Who's This Beta For?

This feature is a great fit for properties that:

✅ Already use close balanced bill at checkout (automated or manual checkout)

✅ Want to reduce repetitive manual tasks at the front desk

✅ Have billing automation set up so bills are routed to the correct Bill Owner

What We're Looking For in Beta Testers

We'd love feedback on:

• Whether the feature works as expected across different checkout scenarios
• The guest experience of receiving automated bill emails
• Any edge cases or unexpected behaviour you come across

Interested? Here's How to Join

We will launching the Beta when I return from holiday w/c 13th April. If you are interested in participating drop a comment below and we'll get you set up when it launches! 

Thanks so much — your feedback directly shapes how this feature develops before it goes live for everyone. 🙌

Hi Laura,

Have seen many comments about Expedia VCC, just to confirm if the bill is still sitting on the customer profile does the system recognise this is a VCC payment and does not send the bill? (Similar to payment receipts).

Understand that it is recommended to route everything to the Expedia company profile however a huge disadvantage is that company bills do not close automatically upon check out, so this causes more manual work anyway. 

Thanks. 

Hi Laura,

Have seen many comments about Expedia VCC, just to confirm if the bill is still sitting on the customer profile does the system recognise this is a VCC payment and does not send the bill? (Similar to payment receipts).

Understand that it is recommended to route everything to the Expedia company profile however a huge disadvantage is that company bills do not close automatically upon check out, so this causes more manual work anyway. 

Thanks. 

How does it work with conferma connect reservations that have an individual email for each reservation to where the bill is suppose to be sent?

Is it still possible to join for the Beta? 

(Brugger’s Hotelpark am See)

We’d like to join in too, if still possible.

The Grand Ahrenshoop and Strandhaus Ahrenshoop